Monday, December 12, 2011

How to cancel and re-book hotel

I booked NY/NY for memorial day and now the rates have gone down and I%26#39;ll save about $90 if I book it now. How do I go about cancelling my previous reservation and re-booking at this new rate? Thanks for the help!



How to cancel and re-book hotel


Not sure if this helps, but I called the hotel when my rates went down. They adjusted it over the phone! BTW, I am staying at the Flamingo.



How to cancel and re-book hotel


If you booked directly with NYNY then you should be able to just call them.




Yes, call them now before your rate jumps up again. I did this at the Luxor and they just simply changed my booking to the new rate - no problem!




You can make another booking at the lower rate and then cancel the first booking (assuming you have 48hrs) before your arrival.




If you did it online, create a new booking to make sure you can get those rates before cancelling your old reservations.




First question - did you book through a third party and not directly with the hotel - many third party companys may charge a cancel fee - so check first. If they don%26#39;t, first book the new reservation and then cancel you old reservation. Make sure you have the new rate before you lose theold rate.





As Vegas Traveler said - if you booked with the hotel, contact them directly, and just let them know that you noticed a new lower rate and could you get it your reservation changed to the lower rate - usually they will do this with no major problem.





Note though that if the rate is lower, that means the room may



not be as nice as the one you originally booked - i.e. lower floor, maybe even ground floor - also when you arrive, if you ask for an upgrade, they will take a look at your history and see that you opted a lower rate - thus lessen your chance at a free upgrade.




Thanks for your help! I booked right through the hotel so I called them and they changed the rates for me with no problems. The guy was really nice. The rate that I got includes an upgrade so I%26#39;m not even going to bother asking for another one...I%26#39;m happy :)

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